Once your order is placed, it will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

We are committed to ensuring your complete satisfaction with every purchase. If you need assistance, feel free to contact us through Email, Instagram, or WhatsApp—we’re here to help!

To initiate exchange, please reach out within 2 days of receiving your order. All requests undergo a verification process to ensure compliance with our policies. Once submitted, we’ll review your case and notify you of the approval status (or any rejection, along with a clear explanation). We request you to go through our policies thoroughly. We do not accept returns.

If approved, we’ll coordinate a reverse pick-up for the item. Your replacement will be dispatched within 3-5 business days after we receive the returned product. Our goal is to make this process seamless and efficient for you!